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Playa del Carmen
Occidental at Xcaret Destination
Reserve rooms
Occidental at Xcaret Destination

About the property

The 5-star Occidental at Xcaret Destination hotel is an all-inclusive hotel located in Mexico, in the heart of the Riviera Maya. Its spectacular combination of natural and cultural settings will inspire you to embark on an unparalleled experience. This impressive complex has 765 rooms and suites surrounded by beautiful jungle gardens with a terrace or balcony. It also boasts riverbed formations, 7 swimming pools, and a private cove with soft white sand and tropical palm trees. The hotel's dining options include 11 bars and 11 restaurants to suit all tastes. What to Experience at the Occidental at Xcaret Destination Hotel The magnificent Occidental at Xcaret Destination Hotel is located next to the Xcaret Eco-Archaeological Park, offering one of the most complete packages, especially for family travel, with more than 40 cultural attractions and exhibitions on the art and traditions of Mexico. This magnificent resort offers the Unlimited Xcaret Xperience package, designed exclusively for hotel guests, with which you can enjoy unlimited access to the Xcaret park during your stay ($). Also, discover the Occidental Royal Level at the Xcaret Destination Hotel, a magnificent boutique hotel within the hotel designed for guests seeking an even more luxurious and sophisticated experience with a private area and exclusive, personalized service. Its facilities, services, and experiences convert the Occidental at Xcaret in a unique hotel in the Riviera Maya for couples and families.

Popularity

8
Very good
General
29484
brand
Tripadvisor 8/10
24518
brand
Booking 8.3/10
1307
brand
Expedia 8/10
3659

Main services

Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Included services
Wi-fi
Car park

* Some services may carry an extra charge.

Information about the area

Playa del Carmen, Mexico
Playa del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chich茅n Itz谩 is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

What鈥檚 nearby

  • SAYAB Playa del Carmen Planetarium - 0.48 km
  • Plaza Las Americas - 0.64 km
  • Central Square - 0.7 km
  • La Ceiba Park - 2.03 km
  • City Center - 2.36 km
  • Riviera Grand Casino - 2.37 km

Getting around

  • (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 5.48 km
  • playa del carmen, playa del carmen harbour, mx - 7.05 km
  • playa del carmen, mayan train station playa del carmen, mx - 10.48 km
  • (CUN) Canc煤n, Aeropuerto Internacional de Canc煤n, MX - 56.82 km
  • (CZM) Cozumel, Cozumel Intl, MX - 21.05 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Family rooms
  • Designated smoking area
  • Minimarket on site
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Activities

  • Billiards
  • Spa facilities
  • Sauna
  • Nightclub/DJ
  • Fitness centre
  • Table tennis
  • Themed dinner nights
  • Games room
  • Full body massage
  • Beachfront
  • Beach
  • Mini golf
  • Archery
  • Darts
  • Spa lounge/relaxation area
  • Bingo
  • Tennis equipment
  • Couples massage
  • Fitness/spa locker rooms
  • Live music/performance
  • Tennis court
  • Kids' club
  • Children's playground
  • Private beach area
  • Spa/wellness packages
  • Evening entertainment
  • Entertainment staff
  • Neck massage
  • Snorkelling
  • Massage
  • Spa and wellness centre
  • Fitness

Services

  • Barber/beauty shop
  • ATM/cash machine on site
  • Room service
  • Car hire
  • Airport shuttle (additional charge)
  • Luggage storage
  • Concierge service
  • Tour desk
  • Daily housekeeping
  • Shared lounge/TV area
  • Lockers
  • 24-hour front desk
  • Airport shuttle
  • Babysitting/child services
  • Currency exchange
  • Laundry

Safety features

  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Contactless check-in/check-out
  • Cashless payment available

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Kid-friendly buffet
  • Wine/champagne
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Accessibility

  • Wheelchair accessible
  • Toilet with grab rails

Pool and wellness

  • Pool bar
  • Pool with view
  • Swimming Pool
  • Swimming pool
  • Salt-water pool
  • Sun umbrellas
  • Sun loungers or beach chairs

Transport

  • Airport drop off
  • Airport pick up

Reception services

  • Invoice provided

Entertainment and family services

  • Indoor play area
  • Board games/puzzles
  • Kids' outdoor play equipment

Languages

  • English
  • Espa帽ol
  • Fran莽ais

About the rooms

The accommodation has 589 rooms:

General

  • Air conditioning
  • Interconnected room(s) available
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Fan
  • Key access
  • Iron
  • Tile/marble floor
  • Key card access
  • Smoke alarm

Activities

  • Hot tub

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Non-feather pillow
  • Drying rack for clothing

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Toilet
  • Bath
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Private bathroom
  • Spa bath

Media & Technology

  • Telephone
  • Cable channels
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water
  • Wine or champagne
  • Fruits

Exclusive services

  • Concierge services

Kitchen

  • Coffee machine
  • Dining table

Outdoors

  • Outdoor furniture

View

  • View

Living Area

  • Dining area
  • Desk

Bedroom

  • Alarm clock
  • Cots
  • Wardrobe or closet

Accessibility

  • Accessible by lift
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Pool and wellness

  • Shallow end
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Le Buffet

  • Guests only
  • No reservation required

Restaurante Los Olivos

  • Guests only
  • Reservation required

Restaurante La Hacienda

  • Guests only
  • No reservation required

Restaurante El Pescador

  • Guests only
  • Reservation required

Restaurante D'Oriental

  • Guests only
  • Reservation required

Restaurante Steak House

  • Guests only
  • Reservation required

Restaurante La Piazza

  • Guests only
  • No reservation required

Restaurante Pacos Tacos

  • Guests only
  • No reservation required

Club de Playa

  • Guests only
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 11:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Please note long pants are obligatory at all specialty restaurants. Shorts, sleeveless shirts and beach sandals are not allowed. The bars and restaurants serve both national and international drinks. If you would like a particular brand, it might be available at an extra charge. 24 Hour All Inclusive Please note that children from 0 to 1 years old can stay for free. Children from 2 to 11 years old can stay for a fee of 25% of the double rate per room per night. The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.