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Acapulco
Hotel Palacio Mundo Imperial
Reserve rooms
Hotel Palacio Mundo Imperial

About the property

Located in Acapulco (Puente del Mar), Hotel Palacio Mundo Imperial is within a 15-minute drive of La Isla Shopping Village and Playa Revolcadero. This family-friendly resort is 5.3 mi (8.5 km) from Bahía de Puerto Marqués and 6 mi (9.7 km) from Majahua Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, outdoor tennis courts, and a health club. Additional amenities at this resort include concierge services, babysitting (surcharge), and an arcade/game room.

Make yourself at home in one of the 814 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Digital television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy seafood at Mizumi, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the swim-up bar, or one of 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.



Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms.

Popularity

8.5
Very good
General
2124
brand
Booking 8.7/10
1233
brand
Expedia 8.2/10
891

Main services

Multilingual staff
Volleyball
Spa treatments
Parasols
Hotel safe
BBQ Facilities
Wheelchair-accessible
Shop
Outdoor swimming pool
Coffee
Business centre
Terrace
Restaurant
Game room
Playground
Luggage room
Golf Course (within 2 miles)
Conference room
Babysitting service
Garden
24-hour reception
Bar
Dry cleaning and laundry
Non-smoking establishment
Valet parking
Service Animal allowed
Pets allowed
Elevator
Entertainment programme for children
Meeting room
Swim-up bar
Hairdressing salon
Spa
Lifeguard
Sun loungers
Accessible parking
Hydro-massage bath
Tennis
Snacks

* Some services may carry an extra charge.

Information about the area

Acapulco, Mexico
Acapulco, with stunning white-sand luxury beaches and a 24-hour nightlife, is a popular holiday destination located on the gorgeous Bahía de Acapulco. There are plenty of reasons to visit this beautiful port city and there is something for everyone. The water, of course, isn't the only incredible feature of this picturesque top travel destination. There's plenty to do and see on land, too. Golf lovers will find lots of places to practice their stroke and tennis enthusiasts can work on their serve or backhand while on their Acapulco vacation. Adults aren't the only ones who will love Acapulco. This kid-friendly destination loves children and resorts do everything possible to make them feel at home. Children will enjoy the sandy white beaches as well as Acapulco's other interesting attractions including a large number of , water parks, amusement areas, lush green parks, an aquarium, and even a roller skating rink. History fanatics will want to sign up for a guided history tour of the city, which includes stops at landmarks such as the Chapel of Peace, Fort San Diego, and the old Flamingo Hotel, frequented long ago by the rich and famous. Gourmets will never be disappointed here. The restaurants in Acapulco are varied and extraordinary, offering a wide range of international cuisine and exquisite local food. In the evenings, Acapulco literally sparkles. Its reputation as a thrilling party town is legendary. Don’t miss out, there are no grumpy faces here!

What’s nearby

  • Papagayo Park - 0.67 km
  • Condesa Beach - 0.71 km
  • La condesa Beach - 1.32 km
  • Fuerte del VIrrey - 2.02 km
  • Fuerte de San Diego - 2.6 km
  • Fort of San Diego - 2.62 km

Getting around

  • acapulco, teniente josé azueta int. port acapulco, mx - 16.35 km
  • (ACA) Acapulco, General Juan N Alvarez Intl, MX - 2.57 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Family rooms
  • Non-smoking throughout
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • CCTV outside property

Activities

  • Back massage
  • Facial treatments
  • Spa facilities
  • Sauna
  • Happy hour
  • Live sport events (broadcast)
  • Hair styling
  • Golf course (within 3 km)
  • Hair colouring
  • Fitness centre
  • Games room
  • Full body massage
  • Body scrub
  • Hot tub/Jacuzzi
  • Head massage
  • Spa lounge/relaxation area
  • Waxing services
  • Beauty Services
  • Massage chair
  • Tennis equipment
  • Couples massage
  • Hand massage
  • Fitness/spa locker rooms
  • Live music/performance
  • Tennis court
  • Kids' club
  • Foot massage
  • Public Bath
  • Hair cut
  • Spa/wellness packages
  • Pedicure
  • Neck massage
  • Body treatments
  • Manicure
  • Make up services
  • Personal trainer
  • Massage
  • Hair treatments
  • Spa and wellness centre
  • Fitness

Services

  • Barber/beauty shop
  • Valet parking
  • Room service
  • Express check-in/check-out
  • Ironing service
  • Private check-in/check-out
  • Airport shuttle (additional charge)
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Tour desk
  • Fax/photocopying
  • Lockers
  • 24-hour front desk
  • Airport shuttle
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Currency exchange
  • Grocery deliveries
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Free parking
  • Electric vehicle charging station
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Pool and wellness

  • Pool with view
  • Swimming Pool
  • Kids' pool
  • Shallow end

Transport

  • Airport drop off
  • Airport pick up

Reception services

  • Invoice provided

Languages

  • English
  • Español

About the rooms

The accommodation has 801 rooms:

General

  • Air conditioning
  • Ironing facilities
  • Safety deposit box
  • Fan
  • Fire extinguisher
  • Carpeted
  • Iron
  • Tile/marble floor
  • Key card access
  • Smoke alarm

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Socket near the bed
  • Clothes rack

Bathroom

  • Free toiletries
  • Toilet paper
  • Bath or shower
  • Hairdryer
  • Toilet
  • Shower
  • Towels
  • Private bathroom
  • Bath
  • Additional bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Radio
  • Cable channels
  • Pay-per-view channels
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker

Physical distancing

  • Single-room air conditioning for guest accommodation

Cleanliness & disinfecting

  • Hand sanitiser

Kitchen

  • Coffee machine

Outdoors

  • Balcony

View

  • City view
  • View

Living Area

  • Sofa
  • Seating Area
  • Desk

Bedroom

  • Alarm clock
  • Cots
  • Wardrobe or closet
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 6 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free
Pool 2

Location

Outdoor

Access

For all ages

Cost

Free
Pool 3

Location

Outdoor

Access

Kid-friendly

Cost

Free
Pool 4

Location

Outdoor

Access

Adults only

Cost

Free
Pool 5

Location

Outdoor

Access

For all ages

Cost

Free
Pool 6

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Mizumi

  • Access for guests and visitors
  • No reservation required

Marché

  • Access for guests and visitors
  • No reservation required

Mexcali

  • Access for guests and visitors
  • No reservation required

Carnivore

  • Access for guests and visitors
  • No reservation required

Acua

  • Access for guests and visitors
  • No reservation required

A-Roma

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 11:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

All-inclusive rates include breakfast, lunch, and dinner at select restaurants during your stay, as well as an open bar for select alcoholic beverages from 11:00 a.m. to 11:00 p.m. (only for guests 18 and older). Package benefits expire at 11:00 a.m. on the day of check-out. Children ages 6 to 12 who are part of an all-inclusive reservation will be charged an additional MXN 1,500 per night per child. Children 12 and older are considered additional adults and may apply. Scala Ocean Club: At our open-air beach club, you'll enjoy the finest combination of flavors, music, and spectacular views. Perfect for groups and families, we invite you to enjoy our excellent food and drinks while soaking in the breathtaking view of Playa Bonfil and the iconic Acapulco sunset. This property does not accept debit cards as a form of payment. The resort fee includes: - Wi-Fi (maximum of 4 devices per room) - Parking (1 vehicle per room) - Fitness center access - Access to the Youth Club and Kids' Club - National, local, and 1-800 phone calls Only one pet up to 9 kg (20 lbs) is allowed per room. This service incurs a fee of MXN 1500 per night (tax included). Guests wishing to stay with pets must notify the property in advance. Pets cannot be left alone in guest rooms. Pets are not allowed in restaurants, bars, pool areas, the spa, the fitness center, or any other areas designated by hotel staff. Pets must be kept on a leash or in a carrier at all times. The owner is responsible for any damage caused by the pet and must sign a waiver upon arrival. Please contact the property directly for more information. • No-shows or cancellations outside of the stated timeframe will result in non-refundable reservations. • The palapa reservation deposit is redeemable for food and beverages only, is non-refundable, and does not waive the towel service deposit or gratuities (which will be paid separately, if applicable). It cannot be used in any other area of ​​the property. The "Elan" Spa, located in the Palacio Mundo Imperial, features a team of Balinese therapists and offers spa services such as 4-hand massage, lymphatic drainage, and bamboo and warm seashell massages. Hours may vary based on occupancy. Please inquire. For more information about shuttle service between hotels and the beach club, please contact the property directly. Room service is available at an additional cost of $200 MXN. Deli items, medical services, laundry service, dry cleaning service, spa services, shopping, and meals at the Kids' Club are not included.This property will not accommodate hen, stag or similar parties.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.